1. Introduction

Welcome to Lumien. We are a Framer template studio committed to clarity, simplicity, and respect for your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our templates.

2. Information We Collect

When you interact with Lumien, we may collect the following:

• Personal Information – Your name and email address when you make a purchase or sign up for updates.

• Payment Information – Processed securely through third-party payment providers (e.g., Stripe, Gumroad). We do not store your card details.

• Usage Data – Pages visited, time spent on site, browser type, and device information, collected via analytics tools.

• Cookies – Small files stored on your device to improve your browsing experience and remember preferences.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your template orders

• Send order confirmations and license keys

• Deliver product updates or announcements (only if you opt in)

• Improve our website and product offerings

• Respond to support requests

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

Lumien relies on trusted third-party services to operate, including:

• Framer – Our templates are built for and distributed through the Framer ecosystem

• Stripe / Gumroad – For secure payment processing

• Google Analytics / Plausible – For anonymized site analytics

Each of these services has its own privacy policy and data practices, which we encourage you to review.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at privacy@lumien.studio

7. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Lumien's website and products are not directed at children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. Continued use of our website after changes constitutes your acceptance of the revised policy.

10. Contact

If you have any questions about this Privacy Policy, you can reach us at:

Lumien Studio Beukenlaan 14, 2741 GH Waddinxveen, Netherlands 📧 privacy@lumien.studio

This privacy policy is provided as a general template and does not constitute legal advice. We recommend consulting a legal professional to ensure compliance with applicable laws in your jurisdiction.